Arohi’s response to Covid-19

Steps taken by Arohi to ensure your safety

1. All staff, patients and attendants are required to go through a screening desk stationed outside the clinic to check for their temperature via a non-contact thermometer
2. All patients and attendants are required to sign a declaration about their current health condition and their travel history which is checked by our medical team
3. Clinical guidelines suggested by the All India Ophthalmic society for consultation and treatment of every patient are being followed
4. Patients
   1. All patients are encouraged to take online consultation for routine follow up visits instead of visiting the Hospital
   2. Patients with fever and cough are requested to postpone their regular consultation unless they have an eye-related emergency
   3. Masks and gloves will be provided to each patient as soon as they walk in
   4. All patients are checked if they have the Aarogya Setu app on before they enter the clinic
   5. Hand sanitizers are placed at multiple places in the clinic so that you can use them if you touch any surface
   6. Patients are encouraged to make online payments to avoid physical cash transactions
5. Staff
   1. All staff are required to wear gloves, masks and the sanitizer before and after examining every patient
   2. All our staff perform a 20-second hand wash every hour
   3. If any of our staff has cough, fever, or is not feeling well, we are instructing them to take adequate rest and stay at home
6. Hospital process/infrastructure
   1. Only one attendant with a patient, ensuring your minimum contact with anyone at the hospital
   2. Additional time gaps between 2 appointment slots to ensure safe distance between two patients so that physical distancing between patients can be maintained
   3. Additional seating from the waiting area has been removed to maintain the distancing when you are waiting for your appointment
   4. All doors are being kept open (except the Operation theatre complex) so that you do not have to touch the door handles
   5. All surgeries and procedures are performed by the staff after wearing a full body OT gown to ensure zero spread of infections. The OT gowns are washed and sanitized after each surgery or procedure.

Guidelines for Patients and Attendants during Coronavirus (COVID-19) pandemic

• All patients and attendants must wear a face mask
• Maintain 1 meter / 3 feet distance between 2 patients and the same distance between Healthcare workers and patients (this also includes distance from registration desk surface / other surfaces)
• Reduce instances of hand to hand transfer (handing over of bills/ prescriptions)
• Avoid cash transactions as much as possible
• In case of sneezing, cover mouth with tissue / flexed elbow, the used tissue to be immediately thrown in a CLOSED bin
• Please do not self-medicate
• Avoid touching table surfaces, door handles and machines

 
Source: All India Ophthalmic Society